I have created a Claudio account, activated it and am logged in. What now?

This article will serve as a sort of a quick-start guide to get you adjusted to the simple, key features of Claudio.

NOTE: The contents of this article will make sense if you have created, activated and can log-in to your Claudio account. If you're not sure that you've done all that, look at:

How to create a Claudio account, here.
How to activate it, here.
How to log on to the account, here.

I have created my Claudio account, have a recording of a meeting and need it transcribed. What now?

Now that you have registered and activated an account for use with Claudio, you have the ability to upload a wide range of audio and video files to the service to get formatted documents and accurate transcripts. Let's look at some basics:

Learn how to upload your first file here.
Not sure what kind of file you're working with? Learn how to find out here.
Not too sure if the file you're uploading will work with our service? Check here.

I'm in a hurry and want to go fast! How can I upload a file and get a transcription quickly!?

Sometimes you can be rushed for a deadline, or other circumstances can pressure you into getting a transcription for a meeting or court hearing, sometimes in minutes. This can be achieved with using Claudio's Quick Start function.

Learn what Quick Start is and how to use it, here.
Don't know what profiles are and what they mean in the context of transcription? This article has you covered.

I have a lot of recordings! Can I upload them as a package?

Of course! Not only can you upload multiple media files as one instance (or "job") in Claudio, but you can also mix and match the formats, edit the start and end times and even change the order those files get worked on. Keep in mind this won't work with Quick Start.

To learn how to upload multiple files as one job, click here.
Don't want the whole recording transcribed? No problem.
Want specific files to be done first? Check here.

Okay. So I uploaded all the files that I needed to? Where's my stuff?

After you upload files to Claudio for transcription it may take some time, depending on the size of the file, and the type of transcription you asked Claudio to perform when you chose the profile when uploading your recording.

Once you upload your file, you will get an email telling you that the job is in progress. When the process is complete, you will receive another email with the download link for the completed transcript document.

Not sure how to track your transcript progress? Check out how here.

What if I need to transcribe recordings of specific meetings, hearings etc.? If I am an agent of a specific industry, how does Claudio help me here?

If you need a transcript of a very specific media recording, (court hearing, medical dictation, etc.) Claudio offers something called an Advanced Transcript Request. These request forms are individually tailored to industry-specific document formats, meaning that you can expect formatted transcripts for your needs which means minimal editing on your part. Learn how to;

I have received my transcript, and It's a lot! Are there some shortcuts I can use to simplify my work if I need to edit my document?

All of our transcripts are generated in a format that is mainly used by Microsoft Word. Word has some very useful keyboard shortcuts that you can take advantage of when editing the finished transcripts. These shortcuts can help you streamline the editing process, making your workflow simpler and more efficient in the long run.

To learn the different kinds of shortcuts that Microsoft Word offers for document editing, click here.
You can also learn how to create your own special keyboard shortcuts for Word, here.