Loom Analytics Web

Support articles on setting up your Loom Analytics Web account

Loom Analytics Desktop

Comprehensive guides and support for secure online and offline transcription on your personal computer with Loom Analytics Desktop

Loom Analytics Desktop - Hermit

Comprehensive guides and support for secure online and offline transcription on your personal computer with Loom Analytics Desktop - Hermit

Loom Analytics: Mobile

Support articles for Loom Analytics Mobile

Loom Analytics Web: Processing Jobs

Support articles on submitting jobs to Loom Analytics Web and editing Loom Analytics transcripts

Loom Analytics Web: Profiles & Workflows

Learn about all the Profiles and Workflow features within Loom Analytics Web

Loom Analytics Web: Mac Users

Read our comprehensive support articles tailored for Mac users, including setup guides, troubleshooting tips, and Mac hotkeys

MS Word Support

Learn how to use MS Word

A/V Support

This category includes articles that provide support with audio/video files

Computer Configuration

In here you will find articles about various computer settings, as well as troubleshooting guides for computer problems

Resource Centre

Loom Analytics Academy

Here you'll find a wealth of transcription training programs designed by transcriptionists with the goal of maximizing your efficiency and skills

Loom Analytics Developer Documentation

Documentation for the Loom Analytics REST API to integrate with your transcription workflows Postman Collection: https://developer.loomanalytics.com

Loom Analytics Product Updates

Read about all the updates and improvements we're making to keep Loom Analytics as efficient and easy-to-use as possible

FAQ

This section aims to answer the most commonly asked questions that we receive