--- title: Loom Analytics Knowledge Base description: Loom Analytics Knowledge Base --- [Skip to content](https://support.loomanalytics.com#main-content) English Show submenu for translations ![Loom\_Analytics\_Logo\_Transparent.png\]](https://support.loomanalytics.com/hs-fs/hubfs/Loom_Analytics_Logo_Transparent.png?height=40&name=Loom_Analytics_Logo_Transparent.png) Open main navigation Close main navigation - English Show submenu for translations - Loom Analytics Loom Analytics Let's Get Started. What Can I Help You With? - There are no suggestions because the search field is empty. ### [![](https://support.loomanalytics.com/hubfs/Loom+Analytics.png) Loom Analytics Web Support articles on setting up your Loom Analytics Web account](https://support.loomanalytics.com/loom-analytics-web?hsLang=en) - [What is Loom Analytics Web?](https://support.loomanalytics.com/what-is-claudio-web?hsLang=en) - [How Does Loom Analytics Web Work?](https://support.loomanalytics.com/how-does-claudio-web-work?hsLang=en) - [How is Loom Analytics Web Different From Other Transcription Services? ](https://support.loomanalytics.com/how-is-claudio-web-different-from-other-transcription-services?hsLang=en) [See more](https://support.loomanalytics.com/loom-analytics-web?hsLang=en) ### [![](https://support.loomanalytics.com/hubfs/Loom+Analytics.png) Loom Analytics Desktop Comprehensive guides and support for secure online and offline transcription on your personal computer with Loom Analytics Desktop](https://support.loomanalytics.com/loom-analytics-desktop?hsLang=en) - [What Are the System Requirements for Loom Analytics Desktop?](https://support.loomanalytics.com/what-are-the-system-requirements-for-loom-analytics-desktop?hsLang=en) - [How Do I Start a Live Recording with a Real-Time Transcript?](https://support.loomanalytics.com/how-do-i-start-a-live-recording-with-a-real-time-transcript?hsLang=en) - [How Do I Transcribe Pre-Recorded Audio on Loom Analytics Desktop?](https://support.loomanalytics.com/how-do-i-transcribe-pre-recorded-audio-on-loom-analytics-desktop?hsLang=en) [See more](https://support.loomanalytics.com/loom-analytics-desktop?hsLang=en) ### [![](https://support.loomanalytics.com/hubfs/Loom+Analytics.png) Loom Analytics Desktop - Hermit Comprehensive guides and support for secure online and offline transcription on your personal computer with Loom Analytics Desktop - Hermit](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en) - [What is Loom Analytics Desktop - Hermit?](https://support.loomanalytics.com/what-is-loom-analytics-desktop?hsLang=en) - [How Does Loom Analytics Desktop - Hermit Work?](https://support.loomanalytics.com/how-does-loom-analytics-desktop-work?hsLang=en) - [How Do I Activate My Loom Analytics Desktop - Hermit Account?](https://support.loomanalytics.com/how-do-i-activate-my-claudio-desktop-account?hsLang=en) [See more](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en) ### [![](https://support.loomanalytics.com/hubfs/Loom+Analytics.png) Loom Analytics: Mobile Support articles for Loom Analytics Mobile](https://support.loomanalytics.com/loom-analytics-mobile?hsLang=en) - [What is Loom Analytics Mobile?](https://support.loomanalytics.com/what-is-claudio-mobile?hsLang=en) - [How to Record Audio on Loom Analytics Mobile](https://support.loomanalytics.com/how-to-record-audio-on-claudio-mobile?hsLang=en) - [How to View Recordings Within Loom Analytics Mobile](https://support.loomanalytics.com/how-to-view-recordings-in-claudio-mobile?hsLang=en) [See more](https://support.loomanalytics.com/loom-analytics-mobile?hsLang=en) ### [Loom Analytics Web: Processing Jobs Support articles on submitting jobs to Loom Analytics Web and editing Loom Analytics transcripts](https://support.loomanalytics.com/loom-analytics-web-processing-jobs?hsLang=en) - [How Do I Submit a Media File for Transcription Using Loom Analytics?](https://support.loomanalytics.com/submitting-a-job-for-transcription?hsLang=en) [See more](https://support.loomanalytics.com/loom-analytics-web-processing-jobs?hsLang=en) ### [Loom Analytics Web: Profiles & Workflows Learn about all the Profiles and Workflow features within Loom Analytics Web](https://support.loomanalytics.com/loom-analytics-web-profiles-workflows?hsLang=en) - [Sentence Spacing](https://support.loomanalytics.com/profile-option-sentence-spacing?hsLang=en) - [What are the Default Profiles Available on Loom Analytics?](https://support.loomanalytics.com/default-claudio-profiles?hsLang=en) - [Grammar Ready](https://support.loomanalytics.com/grammar-correction?hsLang=en) [See more](https://support.loomanalytics.com/loom-analytics-web-profiles-workflows?hsLang=en) ### [Loom Analytics Web: Mac Users Read our comprehensive support articles tailored for Mac users, including setup guides, troubleshooting tips, and Mac hotkeys](https://support.loomanalytics.com/loom-analytics-web-mac-users?hsLang=en) - [How to Edit Loom Analytics Court Transcripts on a Mac](https://support.loomanalytics.com/how-to-edit-claudio-transcripts-on-a-mac?hsLang=en) - [Common MS Word Hotkeys (Mac)](https://support.loomanalytics.com/common-microsoft-word-hotkeys-mac?hsLang=en) [See more](https://support.loomanalytics.com/loom-analytics-web-mac-users?hsLang=en) ### [MS Word Support Learn how to use MS Word](https://support.loomanalytics.com/ms-word-support?hsLang=en) - [What Is a Macro in MS Word?](https://support.loomanalytics.com/what-is-a-macro?hsLang=en) - [Creating Macro Templates and Macro-Enabled Documents in MS Word](https://support.loomanalytics.com/creating-macro-templates-and-documents-in-microsoft-word?hsLang=en) [See more](https://support.loomanalytics.com/ms-word-support?hsLang=en) ### [A/V Support This category includes articles that provide support with audio/video files](https://support.loomanalytics.com/a-v-support?hsLang=en) - [Converting a Video File Into a Text Document](https://support.loomanalytics.com/converting-a-video-file-into-a-text-document?hsLang=en) - [Converting an .mp4 Video File Into a Text Document](https://support.loomanalytics.com/converting-a-mp4-video-file-into-a-text-document-1?hsLang=en) [See more](https://support.loomanalytics.com/a-v-support?hsLang=en) ### [Computer Configuration In here you will find articles about various computer settings, as well as troubleshooting guides for computer problems](https://support.loomanalytics.com/computer-configuration?hsLang=en) - [A Guide to Monitor Connectors](https://support.loomanalytics.com/a-travellers-guide-to-monitor-connectors?hsLang=en) - [I Am Looking At My Computer and I Can't Tell What All These Plugs Are](https://support.loomanalytics.com/i-am-looking-at?hsLang=en) [See more](https://support.loomanalytics.com/computer-configuration?hsLang=en) ### [Resource Centre](https://support.loomanalytics.com/resource-centre?hsLang=en) - [Insurance Template](https://support.loomanalytics.com/resource-centre-how-to-customise-an-insurance-template?hsLang=en) [See more](https://support.loomanalytics.com/resource-centre?hsLang=en) ### [Illoominate Academy Here you'll find a wealth of transcription training programs designed by transcriptionists with the goal of maximizing your efficiency and skills](https://support.loomanalytics.com/illoominate-academy?hsLang=en) - [Lesson 1: Basic Functions](https://support.loomanalytics.com/lesson-1-basic-functions?hsLang=en) [See more](https://support.loomanalytics.com/illoominate-academy?hsLang=en) ### [Loom Analytics Developer Documentation Documentation for the Loom Analytics REST API to integrate with your transcription workflows Postman Collection: https://developer.loomanalytics.com](https://support.loomanalytics.com/loom-analytics-developer-documentation?hsLang=en) - [Getting Started with Your API Integration](https://support.loomanalytics.com/getting-started-with-your-api-integration?hsLang=en) - [Loom Analytics API Integration Quick Start Guide](https://support.loomanalytics.com/claudio-api-integration-quick-start-guide?hsLang=en) [See more](https://support.loomanalytics.com/loom-analytics-developer-documentation?hsLang=en) ### [Loom Analytics Product Updates Read about all the updates and improvements we're making to keep Loom Analytics as efficient and easy-to-use as possible](https://support.loomanalytics.com/loom-analytics-product-updates?hsLang=en) - [Updated Pricing](https://support.loomanalytics.com/updated-pricing-july-2024?hsLang=en) - [Navigation Bar Relocation](https://support.loomanalytics.com/navigation-bar-relocation?hsLang=en) - [Locking and Unlocking Users](https://support.loomanalytics.com/locking-and-unlocking-users?hsLang=en) [See more](https://support.loomanalytics.com/loom-analytics-product-updates?hsLang=en) ### [FAQ This section aims to answer the most commonly asked questions that we receive](https://support.loomanalytics.com/faq?hsLang=en) - [How Do I Access Admin Features on Loom Analytics?](https://support.loomanalytics.com/how-do-i-access-admin-features-on-claudio?hsLang=en) - [How Do I Lock/Restrict a User in My Team?](https://support.loomanalytics.com/how-do-i-lock/restrict-a-user-in-my-team?hsLang=en) - [How Loom Analytics Ensures Compliance With Your Undertaking as an ACT](https://support.loomanalytics.com/how-claudio-ensures-compliance-with-your-act-undertaking?hsLang=en) [See more](https://support.loomanalytics.com/faq?hsLang=en) [![Chill listening crop-3](https://support.loomanalytics.com/hs-fs/hubfs/Loom_Analytics_Logo_Transparent.png?width=100&height=30&name=Loom_Analytics_Logo_Transparent.png "Chill listening crop-3")](https://www.loomanalytics.com) Loom Analytics Knowledge Base Copyright © 2026, Loom Analytics