Claudio Web

Support articles on setting up your Claudio Web account.

Loom Analytics Desktop

Comprehensive guides and support for secure online and offline transcription on your personal computer with Loom Analytics Desktop.

Claudio: Processing Jobs

Support Articles on submitting jobs to Claudio, and editing Claudio transcripts

Claudio: Profiles & Workflows

Learn about all the Profiles and Workflow features in Claudio

Claudio: Mac Users

Read our comprehensive support articles tailored for Mac users, including setup guides, troubleshooting tips, and Mac hotkeys.

Microsoft Word Support

Learn how to use MS word.

A/V Support

This category includes articles that provide support with audio/video files.

Computer Configuration

In here you will find articles talking about various computer Settings, as well as troubleshooting guides for computer problems.

Resource Centre

Loom Analytics Academy

Here, you'll find a wealth of transcription training programs designed by transcriptionists with the goal of maximizing your efficiency and skills.

Claudio Developer Documentation

Documentation for the Claudio REST API to integrate with your transcription workflows. Postman Collection: https://developer.loomanalytics.com

Claudio Product Updates

Read about all the updates and improvements we're making to keep Claudio as efficient and easy-to-use as possible.

FAQ

This section aims to answer the most commonly asked questions that we receive.