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Claudio: Getting Started

Support articles on setting up your Claudio account

• What is Claudio?
• How does Claudio work?
• How is Claudio different from other transcription services? (including Sonix, Otter, Rev, Verbit)

Claudio: Desktop

Comprehensive guides and support for secure, offline transcription on your personal computer with Claudio Desktop.

• What is Claudio Desktop?
• How Does Claudio Desktop Work?
• How Do I Activate My Claudio Desktop Account?

Claudio: Live

Comprehensive guides and support for Claudio Live: Real-Time Transcription & Multilingual Captioning Solution.

• How Claudio Live Works?

Claudio: Processing Jobs

Support Articles on submitting jobs to Claudio, and editing Claudio transcripts

• How do I submit a media file for transcription using Claudio?
• How does Quick Start work in Claudio?
• How does the Claudio Advanced Transcript Request form work?

Claudio: Profiles & Workflows

Learn about all the Profiles and Workflow features in Claudio

• What are the default profiles available on Claudio?
• Grammar Ready
• Sentence Spacing

Claudio: Mac Users

Read our comprehensive support articles tailored for Mac users, including setup guides, troubleshooting tips, and Mac hotkeys.

• How to Edit Claudio Court Transcripts on a Mac
• Common MS Word Hotkeys (Mac)

Microsoft Word Support

Learn how to use MS word.

• What is a Macro in Microsoft Word?
• Creating macro templates and macro-enabled documents in Microsoft Word.

A/V Support

This category includes articles that provide support with audio/video files.

• Converting a Video File into a Text Document.
• Converting a .MP4 video file into a text document.

Computer Configuration

In here you will find articles talking about various computer Settings, as well as troubleshooting guides for computer problems.

• A Guide To Monitor Connectors.
• I am looking at my computer and I can't tell what all these plugs are...

Resource Centre

• Insurance Transcript Template

Loom Analytics Academy

Here, you'll find a wealth of transcription training programs designed by transcriptionists with the goal of maximizing your efficiency and skills.

• Lesson 1: Basic Functions
• Lesson 2: Text Navigation I
• Lesson 3: Text Navigation II

Claudio Developer Documentation

Documentation for the Claudio REST API to integrate with your transcription workflows. Postman Collection: https://developer.loomanalytics.com

• Getting Started with your API Integration
• Claudio API Integration Quick Start Guide

Claudio Product Updates

Read about all the updates and improvements we're making to keep Claudio as efficient and easy-to-use as possible.

• Updated Pricing
• Navigation Bar Relocation
• Locking and Unlocking Users

FAQ

This section aims to answer the most commonly asked questions that we receive.

• How do I lock/restrict a user in my team?
• How Claudio Ensures Compliance with your undertaking as an ACT
• How do I access admin features on Claudio?