NOTE: Even as a trial user, you need to complete this mandatory authentication for the highest level of security measures.
Login
Visit https://app.loomclaudio.com/claudioca/login and enter your credentials to log in.
Setting up MFA:
Upon successful login, you'll be prompted to set up Multi-Factor Authentication. Fill in the required details and select "Send Auth Code."
Receive and Enter Code
Check your phone for the six-digit authorization code sent via SMS. Enter this code on the website to verify and activate MFA.
Verify MFA Setup
Navigate to your user profile by clicking on profile at the top right corner. Go to the 'Security' section to review your MFA setup details.
Updating MFA Setup
To update your MFA settings, stay on the 'Security' tab. Enter the new phone number or other updated details and click "Send Auth Code."
Verify New Details
You'll receive a new six-digit code on your updated phone number. Enter this code in the provided field and click "Submit" to confirm the changes.
Note: Every time you log in, an authorization code is required. However, if you close the browser window without logging out, you can return to Claudio Web later without needing to log in again. In this case, the system will not prompt you for an authorization code.
Please note that the system will automatically log you out at least once every 30 days, after which you will need to log back in and enter the authorization code.
As our clients handle primarily sensitive data, the use of mandatory multi-factor authentication ensures an added layer of security.