Introduction
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      1. Loom Analytics Knowledge Base
      2. Claudio: Desktop
      3. Introduction

      How Do I Activate My Claudio Desktop Account?

      This article provides a step-by-step guide on how to activate your Claudio Desktop account and start using the app.

      Download the complete Claudio Desktop User Manual.

      Step 1. Add Your Device in Claudio Web

      Before activating Claudio Desktop:

      1. Log in to your Claudio Web account.
      2. Navigate to the Claudio Desktop section.
      3. Click Add Computer and provide the necessary details for the new device.

      Step 2. Download and Install Claudio Desktop

      1. Visit the Claudio Desktop download page in Claudio Web.
      2. Download the setup file to your computer.
      3. Install the application by following the on-screen instructions:
        • Accept the License Agreement.
        • Choose installation preferences (e.g., for all users or a single user).
        • Click Install and wait for the process to complete.

      Step 3. Activate Claudio Desktop

      1. Open the Claudio Desktop application on your computer.
      2. Log in using your Claudio Web credentials.
      3. When prompted, enter the activation code provided during the device setup process in Claudio Web.

      Step 4. Add Funds to Claudio Desktop

      To use Claudio Desktop, ensure your account has sufficient funds. You can add funds through online or offline options:

      1. Add Funds via Claudio Online Account

      Option 1.1: Using a Browser


      a. Open a browser and log in to your Claudio Online account.
      b. Navigate to the Claudio Desktop Tab in your dashboard.
      c. Click Add Funds next to your activated computer.
      d. Complete the payment process to receive a Payment Code via email.

      Option 1.2: Using the Desktop Application


      a. Open the Desktop app, go to Settings > Payments, and click Pay Online.
      b. Log in to your Claudio Online account and follow the same steps as above to complete the payment.

      2. Add Funds to Claudio Desktop Application

      Option 2.1: Sync with Online Account
      a. Click Refresh from Online in the Desktop app to sync funds from your online account.
      b. Ensure an active internet connection for syncing.

      Option 2.2: Using a Payment Code
      a. In the Desktop app, go to Settings > Payments, and enter the Payment Code received via email.
      b. Click Submit to update your credits.

      Tip: Your available balance is always visible in the top-right corner of the app.

      Getting Started

      Once activated and funded, Claudio Desktop is ready for use. You can:

      • Upload audio or video files.
      • Select from various transcription profiles.
      • Generate transcripts directly on your device without an internet connection.

      Why Choose Claudio Desktop?

      Claudio Desktop operates entirely offline after activation, ensuring your data remains secure and private.

      Learn More