What is Unified Flow or Claudio Web (Beta)?

How Unified Flow Works

Unified Flow guides you through a step-by-step process to submit your transcription job. The workflow adapts based on the profile you select, ensuring you only see relevant options for your specific transcription needs.

Step 1: Select Your Profile

Start by choosing the transcription profile that matches your needs. Each profile is designed for specific use cases:

• General Transcription - For transcribing conversations and general audio content
• Insurance Interview - For recorded statements, field notes, and examination under oath proceedings
• Legal Hearing - For legal dictation, court proceedings, depositions, and discoveries
• IME with Structured Doc Extraction - For medico-legal dictations with document extraction
• Legal Dictation - For legal dictation, court proceedings, depositions, and discoveries
• Media Transcription - For media content transcription
• Medical Dictation - For medical dictation and healthcare documentation

Once you select a profile, click continue to proceed. You'll see a confirmation message that your "Profile configuration loaded."

 

Step 2: Upload Media Files

Upload the media files you want transcribed. The upload screen provides clear guidelines:

• Supported file types: .dct, .mkv, .trm, .000, .wmv, .asf, .vob, .avi, .wma, .ogv, .oga, .ogg, .m4v, .a00, .dss, .ds2, .dcr, .mp2, .mp3, .mp4, .mov, .m4a, .wav
• Maximum file size: 2048 MB per file or total file size
• Maximum files: 100 files per submission

You can either click to select files or drag and drop them into the upload area. The system supports multiple file uploads at once for batch processing.

Optional: Set Start and End Times

For each uploaded file, you can optionally specify start and end times if you only need a portion of the audio transcribed. This is shown in the START and END columns of the file list. Simply enter the timestamp in the format shown (e.g., 00:00:02 to 00:00:05).

Once your files are uploaded and configured, you'll see a confirmation message: "Great! Your files are ready. Click 'Continue' to proceed."

 

Step 3: Configure Format Settings

The Format Settings step lets you customize how your transcript will look. These options are organized into collapsible sections, making it easy to adjust only what you need. The interface provides smart defaults for each profile, so if you're satisfied with the standard settings, you can simply click "Continue" without making any changes.

Who's Speaking

Control how speakers are identified in your transcript. This section allows you to configure speaker identification settings, including the ability to add speaker labels to distinguish between different voices in your audio.

How It Looks

Adjust the formatting and visual style of your transcript:

• Sentence spacing - Choose between single or double spaces after each sentence
• Number formatting - Set how numbers should appear in the transcript (written out or numerals)
• Date formatting - Configure how dates are displayed
• Time formatting - Set your preferred time display format
• Other formatting options - Additional spacing and layout preferences

Language & Grammar

Configure how the transcription engine handles language and grammar:

• Grammar correction - Choose between verbatim speech (exactly as spoken) or corrected grammar
• Contractions - Select whether to expand contractions (e.g., "do not" vs "don't")
• Speech patterns - Options for handling filler words, false starts, and other speech characteristics

Each section clearly displays the number of available options, helping you understand the level of customization available. At the bottom of the page, you'll see a confirmation message: "Ready to continue! Click 'Continue' when you're happy with your settings."

You can navigate back to previous steps using the "Previous" button or proceed to the final review by clicking "Continue."

 

Step 4: Review & Submit

The final step shows a comprehensive summary of your transcription job before submission:

• Job name - Give your transcription a memorable name for easy identification later (e.g., "Claudio Job 26/01/2026")
• Profile - Confirms which transcription profile you selected
• Audio files - Lists all uploaded files with their file sizes
• Processing summary - Shows the total count of transcription jobs and audio files to be processed

Review all the details carefully. You can edit any section by clicking the pencil icon next to each item.

 

Tips for Using Unified Flow

• Choose the right profile - Selecting the appropriate profile ensures you get the most accurate transcription for your content type
• Use batch uploads - Upload multiple files at once to save time when you have several recordings to transcribe
• Set time ranges - If you only need specific portions transcribed, use the start and end time fields to save processing time and costs
• Review before submitting - Take advantage of the Review & Submit step to double-check all settings before processing begins
• Name your jobs clearly - Use descriptive job names to make it easier to find your transcripts later in Job History
• Explore format settings - Each collapsible section in Format Settings contains multiple options to fine-tune your transcript output

Accessing Unified Flow

To access Unified Flow, navigate to Claudio Web from the main navigation menu. Look for the "BETA" badge next to the Claudio Web option, indicating you're using the new unified workflow interface.