--- title: How Do I Add Funds to Loom Analytics Desktop - Hermit? description: "To use Claudio Desktop, you need to ensure your account has sufficient funds. Claudio \nDesktop offers both offline (no internet required) and online payment options." --- [Skip to content](https://support.loomanalytics.com/how-do-i-add-funds-to-claudio-desktop#main-content) English Show submenu for translations ![Loom\_Analytics\_Logo\_Transparent.png\]](https://support.loomanalytics.com/hs-fs/hubfs/Loom_Analytics_Logo_Transparent.png?height=40&name=Loom_Analytics_Logo_Transparent.png) Open main navigation Close main navigation - English Show submenu for translations - Loom Analytics Loom Analytics Let's Get Started. What Can I Help You With? - There are no suggestions because the search field is empty. 1. [Loom Analytics Knowledge Base](https://support.loomanalytics.com/?hsLang=en) 2. [Loom Analytics Desktop - Hermit](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en) 3. [How Do I Add Funds to Loom Analytics Desktop - Hermit?](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en#how-do-i-add-funds-to-loom-analytics-desktop-hermit) # How Do I Add Funds to Loom Analytics Desktop - Hermit? ## To use Loom Analytics Desktop - Hermit, you need to ensure your account has sufficient funds. Loom Analytics Desktop - Hermit offers both offline (no internet required) and online payment options. ### Add Funds via Loom Analytics Web Account Follow these steps to add funds through Loom Analytics Web: - **Open a browser:** Navigate to the Loom Analytics Web website. - **Log In:** Enter your Loom Analytics Web account credentials. - **Go to the Loom Analytics Desktop - Hermit Tab:** Navigate to the Loom Analytics Desktop - Hermit section in your account. - **Click Add Funds:** Select the "*Add Funds*" option next to your device/computer. ![](https://support.loomanalytics.com/hs-fs/hubfs/image-png-Aug-08-2025-03-53-42-2339-PM.png?width=670&height=209&name=image-png-Aug-08-2025-03-53-42-2339-PM.png) - **Complete Payment:** Follow the prompts to complete the transaction. After payment, you will receive a Payment Code via email. ![](https://support.loomanalytics.com/hs-fs/hubfs/image-png-Aug-08-2025-03-53-49-7108-PM.png?width=670&height=274&name=image-png-Aug-08-2025-03-53-49-7108-PM.png) ![](https://support.loomanalytics.com/hs-fs/hubfs/image-png-Aug-08-2025-03-54-01-9551-PM.png?width=638&height=386&name=image-png-Aug-08-2025-03-54-01-9551-PM.png) ### Two Ways to Add Funds to the Online Account Through the Desktop - Hermit Application Click on the **Payment** tab on the menu bar 1. Sync your payment information directly from Loom Analytics Web: \- Click the "*Refresh from Online*" button in the Loom Analytics Desktop - Hermit app. This will add funds. ![](https://support.loomanalytics.com/hs-fs/hubfs/image-png-Aug-08-2025-03-54-34-7472-PM.png?width=670&height=392&name=image-png-Aug-08-2025-03-54-34-7472-PM.png) ![](https://support.loomanalytics.com/hs-fs/hubfs/image-png-Aug-08-2025-03-54-43-6197-PM.png?width=670&height=288&name=image-png-Aug-08-2025-03-54-43-6197-PM.png) \- From your online account to the Loom Analytics Desktop - Hermit Application. An active internet connection is required to sync payment information successfully. 2. Using Payment Code to Add funds: Once you’ve obtained your Payment Code in your email, follow these steps to update your credits in the Loom Analytics Desktop - Hermit app: \- Open Loom Analytics Desktop - Hermit and  navigate to the Payments tab.  ![](https://support.loomanalytics.com/hs-fs/hubfs/image-png-Aug-08-2025-03-54-34-7472-PM.png?width=670&height=391&name=image-png-Aug-08-2025-03-54-34-7472-PM.png) \- Paste the Payment Code in the required field. \- Click the "*Submit"* button to update your credits. ![](https://support.loomanalytics.com/hs-fs/hubfs/image-png-Aug-08-2025-03-55-40-3125-PM.png?width=670&height=298&name=image-png-Aug-08-2025-03-55-40-3125-PM.png) ![](https://support.loomanalytics.com/hs-fs/hubfs/image-png-Aug-08-2025-03-55-51-4095-PM.png?width=670&height=392&name=image-png-Aug-08-2025-03-55-51-4095-PM.png) - [Loom Analytics Web](https://support.loomanalytics.com/loom-analytics-web?hsLang=en#main-content) - [Introduction](https://support.loomanalytics.com/loom-analytics-web?hsLang=en#introduction) - 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