- Loom Analytics Knowledge Base
- Claudio: Desktop
- How do I add funds to Claudio Desktop?
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Claudio: Getting Started
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Claudio: Desktop
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Claudio: Live
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Claudio: Mobile
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Claudio: Processing Jobs
- File Submission
- Editing Transcripts
- File Types & Sizes
- Ontario ACT Legal Transcripts
- General Transcripts
- Business Transcripts
- Legal Transcripts
- Insurance Transcripts
- Medical Transcripts
- Medico-Legal Transcription
- Security
- Usage
- Nova Scotia Courts
- Quickstart - Multilingual Transcription & Translation
- Translate and Transcribe from non-English media
- How can I delete job data for multiple jobs?
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Claudio: Profiles & Workflows
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Claudio: Mac Users
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Microsoft Word Support
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A/V Support
- Converting Video to Text
- Converting Audio to Text
- Audio Transcription Playback Software: Liberty Player
- Audio Transcription Playback Software: FTR (For The Record)
- Audio Transcription Playback Software: VIQ Player
- Audio Transcription Playback Software: VLC Media Player
- Audio Transcription Playback Software: Express Scribe
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Computer Configuration
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Resource Centre
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Loom Analytics Academy
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Claudio Developer Documentation
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Claudio Product Updates
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FAQ
How do I add funds to Claudio Desktop?
To use Claudio Desktop, you need to ensure your account has sufficient funds. Claudio Desktop offers both offline (no internet required) and online payment options.
Add Funds via Claudio Web Account
Follow these steps to add funds through Claudio Web:
- Open a browser: Navigate to the Claudio Web website.
- Log In: Enter your Claudio Web account credentials.
- Go to the Claudio Desktop Tab: Navigate to the Claudio Desktop section in your account.
- Click Add Funds: Select the "Add Funds" option next to your device/computer.
- Complete Payment: Follow the prompts to complete the transaction. After payment, you will receive a Payment Code via email.
2 Ways to add funds to the Online account through the Desktop Application
Click on the Payment tab on the menu bar
- Sync your payment information directly from Claudio Web:
-Click the "Refresh from Online" button in the Claudio Desktop app. This will add funds.
-From your online account to the Claudio Desktop Application. An active internet connection is required to sync payment information successfully. - Using Payment Code to Add funds
Once you’ve obtained your Payment Code in your email, follow these steps to update your credits in the Claudio Desktop app.
-Open Claudio Desktop, navigate to Payments tab.
-Paste the Payment Code in the required field.
-Click the "Submit" button to update your credits.