---
title: Loom Analytics Desktop - Hermit | Loom Analytics Knowledge Base
description: Comprehensive guides and support for secure online and offline transcription on your personal computer with Loom Analytics Desktop - Hermit
---

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1. [Loom Analytics Knowledge Base](https://support.loomanalytics.com/)
2. [Loom Analytics Desktop - Hermit](https://support.loomanalytics.com/loom-analytics-desktop-hermit)

# Loom Analytics Desktop - Hermit

 Comprehensive guides and support for secure online and offline transcription on your personal computer with Loom Analytics Desktop - Hermit

## User Manual

- [Loom Analytics Desktop - Hermit User Manual](https://support.loomanalytics.com/what-are-the-limitations-of-claudio-desktop-0)

## Introduction

- [What is Loom Analytics Desktop - Hermit?](https://support.loomanalytics.com/what-is-loom-analytics-desktop)
- [How Does Loom Analytics Desktop - Hermit Work?](https://support.loomanalytics.com/how-does-loom-analytics-desktop-work)
- [How Do I Activate My Loom Analytics Desktop - Hermit Account?](https://support.loomanalytics.com/how-do-i-activate-my-claudio-desktop-account)
- [What Languages Does Loom Analytics Desktop - Hermit Support?](https://support.loomanalytics.com/what-languages-does-claudio-desktop-support)
- [Why Should I Use Loom Analytics Desktop - Hermit?](https://support.loomanalytics.com/why-should-i-use-loom-analytics-desktop)
- [How Does Loom Analytics Desktop - Hermit Ensure Privacy & Data Security?](https://support.loomanalytics.com/how-does-claudio-desktop-ensure-privacy-and-data-security)
- [How is Loom Analytics Desktop - Hermit Different From Other Transcription Services?](https://support.loomanalytics.com/how-is-claudio-desktop-different-from-other-transcription-services)

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## Getting Started

- [How Do I Transition From Claudio Desktop to Loom Analytics Desktop - Hermit?](https://support.loomanalytics.com/how-do-i-re-install-claudio-desktop-0)
- [Can I Try Loom Analytics Desktop - Hermit Before Committing?](https://support.loomanalytics.com/can-i-try-claudio-desktop-before-committing)
- [How Do I Register for a Loom Analytics Desktop - Hermit Account?](https://support.loomanalytics.com/how-do-i-register-for-a-claudio-desktop-account)
- [Submitting Large Files on Loom Analytics Desktop - Hermit: No Size Limitations](https://support.loomanalytics.com/submitting-large-files-on-claudio-desktop-no-size-limitations)
- [Do I Have the Option to Try Loom Analytics Desktop - Hermit Before Paying for a Subscription?](https://support.loomanalytics.com/do-i-have-the-option-to-try-claudio-desktop-before-adding-credit-to-my-account)

## Editing Transcripts

- [What Are Common Keyboard Shortcuts That I Can Use to Edit a Loom Analytics Transcript?](https://support.loomanalytics.com/what-are-common-keyboard-shortcuts-that-i-can-use-to-edit-a-claudio-transcript)
- [How Do I Start Working with a Transcript with Embedded Hotkeys?](https://support.loomanalytics.com/how-do-i-start-working-with-a-transcript-with-embedded-hotkeys)
- [What Are the Most Commonly Used MS Word Hotkeys for Typists?](https://support.loomanalytics.com/what-are-the-most-commonly-used-ms-word-hotkeys-for-typists)

## Loom Analytics Desktop - Hermit - App Expired

- [I'm Seeing an Error Message That Says "App Expired" on Loom Analytics Desktop - Hermit. What Should I Do Next?](https://support.loomanalytics.com/how-do-i-re-install-claudio-desktop)

## How to Download & Install Loom Analytics Desktop - Hermit

- [How to Download & Install Loom Analytics Desktop - Hermit for Windows](https://support.loomanalytics.com/how-do-i-download-and-install-claudio-desktop)

## Limitations of Loom Analytics Desktop - Hermit

- [What are the Limitations of Loom Analytics Desktop - Hermit?](https://support.loomanalytics.com/what-are-the-limitations-of-claudio-desktop)

## How Do I Get Loom Analytics Web Profiles on Loom Analytics Desktop - Hermit?

- [How Do I Get Loom Analytics Web Profiles on Loom Analytics Desktop - Hermit?](https://support.loomanalytics.com/how-do-i-get-claudio-web-profiles-on-claudio-desktop)

- [Loom Analytics Web](https://support.loomanalytics.com/loom-analytics-web#main-content)

    - [Introduction](https://support.loomanalytics.com/loom-analytics-web#introduction)
    - [Getting Started](https://support.loomanalytics.com/loom-analytics-web#getting-started)
    - [Processing Transcripts](https://support.loomanalytics.com/loom-analytics-web#processing-transcripts)
- [Loom Analytics Desktop](https://support.loomanalytics.com/loom-analytics-desktop#main-content)

    - [Getting Started](https://support.loomanalytics.com/loom-analytics-desktop#getting-started)
    - [Live Recording](https://support.loomanalytics.com/loom-analytics-desktop#live-recording)
    - [Uploading Pre-Recorded Audio](https://support.loomanalytics.com/loom-analytics-desktop#uploading-pre-recorded-audio)
    - [Editing Transcripts](https://support.loomanalytics.com/loom-analytics-desktop#editing-transcripts)
    - [Managing Recordings & Cases](https://support.loomanalytics.com/loom-analytics-desktop#managing-recordings-cases)
    - [Uninstalling Loom Analytics Desktop](https://support.loomanalytics.com/loom-analytics-desktop#uninstalling-loom-analytics-desktop)
    - [Troubleshooting](https://support.loomanalytics.com/loom-analytics-desktop#troubleshooting)
- [Loom Analytics Desktop - Hermit](https://support.loomanalytics.com/loom-analytics-desktop-hermit#main-content)

    - [User Manual](https://support.loomanalytics.com/loom-analytics-desktop-hermit#user-manual)
    - [Introduction](https://support.loomanalytics.com/loom-analytics-desktop-hermit#introduction)
    - [Getting Started](https://support.loomanalytics.com/loom-analytics-desktop-hermit#getting-started)
    - [Editing Transcripts](https://support.loomanalytics.com/loom-analytics-desktop-hermit#editing-transcripts)
    - [Loom Analytics Desktop - Hermit - App Expired](https://support.loomanalytics.com/loom-analytics-desktop-hermit#loom-analytics-desktop-hermit-app-expired)
    - [How to Download & Install Loom Analytics Desktop - Hermit](https://support.loomanalytics.com/loom-analytics-desktop-hermit#how-to-download-install-loom-analytics-desktop-hermit)
    - [Limitations of Loom Analytics Desktop - Hermit](https://support.loomanalytics.com/loom-analytics-desktop-hermit#limitations-of-loom-analytics-desktop-hermit)
    - [How Do I Get Loom Analytics Web Profiles on Loom Analytics Desktop - Hermit?](https://support.loomanalytics.com/loom-analytics-desktop-hermit#how-do-i-get-loom-analytics-web-profiles-on-loom-analytics-desktop-hermit)
- [Loom Analytics: Mobile](https://support.loomanalytics.com/loom-analytics-mobile#main-content)

    - [Introduction](https://support.loomanalytics.com/loom-analytics-mobile#introduction)
    - [Loom Analytics Mobile: How It Works](https://support.loomanalytics.com/loom-analytics-mobile#loom-analytics-mobile-how-it-works)
- [Loom Analytics Web: Processing Jobs](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#main-content)

    - [File Submission](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#file-submission)
    - [Editing Transcripts](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#editing-transcripts)
    - [File Types & Sizes](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#file-types-sizes)
    - [Ontario ACT Legal Transcripts](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#ontario-act-legal-transcripts)
    - [General Transcripts](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#general-transcripts)
    - [Legal Transcripts](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#legal-transcripts)
    - [Insurance Transcripts](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#insurance-transcripts)
    - [Medical Transcripts](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#medical-transcripts)
    - [Security](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#security)
    - [Usage](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#usage)
    - [Nova Scotia Courts](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#nova-scotia-courts)
    - [Multilingual Transcription & Translation](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#multilingual-transcription-translation)
    - [Translate and Transcribe From Non-English Media](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#translate-and-transcribe-from-non-english-media)
    - [How Can I Delete Job Data for Multiple Jobs?](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#how-can-i-delete-job-data-for-multiple-jobs)
    - [How to Convert a .dcr Media File to .wav, .avi, .wma, or .wmv on Liberty Player](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#how-to-convert-a-dcr-media-file-to-wav-avi-wma-or-wmv-on-liberty-player)
    - [How Can I Export Only a Specific Channel From a Multichannel .dcr File?](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#how-can-i-export-only-a-specific-channel-from-a-multichannel-dcr-file)
    - [How Can I Have Timestamps on Every Speaker Change?](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#how-can-i-have-timestamps-on-every-speaker-change)
    - [TimeSync Playback on Loom Analytics Web](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#timesync-playback-on-loom-analytics-web)
    - [Unified Flow](https://support.loomanalytics.com/loom-analytics-web-processing-jobs#unified-flow)
- [Loom Analytics Web: Profiles & Workflows](https://support.loomanalytics.com/loom-analytics-web-profiles-workflows#main-content)

    - [Smart Formatting](https://support.loomanalytics.com/loom-analytics-web-profiles-workflows#smart-formatting)
    - [Creating & Managing Your Profiles](https://support.loomanalytics.com/loom-analytics-web-profiles-workflows#creating-managing-your-profiles)
    - [How Can I Create a Template for my Loom Analytics Web Profile?](https://support.loomanalytics.com/loom-analytics-web-profiles-workflows#how-can-i-create-a-template-for-my-loom-analytics-web-profile)
- [Loom Analytics Web: Mac Users](https://support.loomanalytics.com/loom-analytics-web-mac-users)
- [MS Word Support](https://support.loomanalytics.com/ms-word-support#main-content)

    - [MS Word Templates & Macros: Setup](https://support.loomanalytics.com/ms-word-support#ms-word-templates-macros-setup)
    - [MS Word Templates & Macros: Macros](https://support.loomanalytics.com/ms-word-support#ms-word-templates-macros-macros)
    - [MS Word Basics: Searching & Viewing](https://support.loomanalytics.com/ms-word-support#ms-word-basics-searching-viewing)
    - [MS Word Basics: MS Word Hotkeys](https://support.loomanalytics.com/ms-word-support#ms-word-basics-ms-word-hotkeys)
    - [MS Word Basics: Saving & Proofing](https://support.loomanalytics.com/ms-word-support#ms-word-basics-saving-proofing)
    - [MS Word Basics: Formatting](https://support.loomanalytics.com/ms-word-support#ms-word-basics-formatting)
    - [MS Word Basics: General](https://support.loomanalytics.com/ms-word-support#ms-word-basics-general)
- [A/V Support](https://support.loomanalytics.com/a-v-support#main-content)

    - [Converting Audio to Text](https://support.loomanalytics.com/a-v-support#converting-audio-to-text)
    - [Converting Video to Text](https://support.loomanalytics.com/a-v-support#converting-video-to-text)
    - [Audio Transcription Playback Software: Liberty Player](https://support.loomanalytics.com/a-v-support#audio-transcription-playback-software-liberty-player)
    - [Audio Transcription Playback Software: FTR (For The Record)](https://support.loomanalytics.com/a-v-support#audio-transcription-playback-software-ftr-for-the-record)
    - [Audio Transcription Playback Software: VIQ Player](https://support.loomanalytics.com/a-v-support#audio-transcription-playback-software-viq-player)
    - [Audio Transcription Playback Software: VLC Media Player](https://support.loomanalytics.com/a-v-support#audio-transcription-playback-software-vlc-media-player)
    - [Audio Transcription Playback Software: Express Scribe](https://support.loomanalytics.com/a-v-support#audio-transcription-playback-software-express-scribe)
- [Computer Configuration](https://support.loomanalytics.com/computer-configuration#main-content)

    - [Hardware](https://support.loomanalytics.com/computer-configuration#hardware)
    - [Software](https://support.loomanalytics.com/computer-configuration#software)
    - [Windows Settings](https://support.loomanalytics.com/computer-configuration#windows-settings)
- [Resource Centre](https://support.loomanalytics.com/resource-centre#main-content)

    - [Team Admin - User Invitation Process](https://support.loomanalytics.com/resource-centre#team-admin-user-invitation-process)
    - [Loom Analytics: Reports](https://support.loomanalytics.com/resource-centre#loom-analytics-reports)
- [Illoominate Academy](https://support.loomanalytics.com/illoominate-academy#main-content)

    - [Illoominate Academy Courses](https://support.loomanalytics.com/illoominate-academy#illoominate-academy-courses)
- [Loom Analytics Developer Documentation](https://support.loomanalytics.com/loom-analytics-developer-documentation#main-content)

    - [Postman](https://support.loomanalytics.com/loom-analytics-developer-documentation#postman)
    - [API Account Specific Setup](https://support.loomanalytics.com/loom-analytics-developer-documentation#api-account-specific-setup)
    - [API Calls](https://support.loomanalytics.com/loom-analytics-developer-documentation#api-calls)
    - [Webhook](https://support.loomanalytics.com/loom-analytics-developer-documentation#webhook)
- [Loom Analytics Product Updates](https://support.loomanalytics.com/loom-analytics-product-updates#main-content)

    - [August 2024](https://support.loomanalytics.com/loom-analytics-product-updates#august-2024)
    - [July 2024](https://support.loomanalytics.com/loom-analytics-product-updates#july-2024)
    - [March 2024](https://support.loomanalytics.com/loom-analytics-product-updates#march-2024)
- [FAQ](https://support.loomanalytics.com/faq)

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