---
title: How to Download & Install Loom Analytics Desktop - Hermit for Mac
description: This guide provides step-by-step instructions to download and install the latest version of the Claudio Desktop application for Mac.
---

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1. [Loom Analytics Knowledge Base](https://support.loomanalytics.com/?hsLang=en)
2. [Loom Analytics Desktop - Hermit](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en)
3. [How to Download & Install Loom Analytics Desktop - Hermit](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en#how-to-download-install-loom-analytics-desktop-hermit)

# How to Download & Install Loom Analytics Desktop - Hermit for Mac

## This guide provides step-by-step instructions to download and install the latest version of the Loom Analytics Desktop - Hermit application for Mac

**System Requirements**  
Before installation, ensure your system meets the minimum requirements:

- A Mac with an Apple Silicon (M1 or newer) chip
- At least 8 GB of available disk space
- 8 GB of RAM

Note: Loom Analytics Desktop - Hermit for Mac is designed exclusively for Macs running on Apple Silicon (M1, M2, M3 chips). It is **not compatible with Intel-based Macs**.

**Download Loom Analytics Desktop - Hermit**  
You can download Loom Analytics Desktop - Hermit for Mac using the following link:   
[Download Loom Analytics Desktop - Hermit (Mac)](https://s3.ca-central-1.amazonaws.com/public.claudio.loomanalytics.com/Claudio+Desktop-2.0.0-arm64.dmg)

**Installing Loom Analytics Desktop - Hermit on Mac**

1. Once the download is complete, locate the installation file on your Mac.
2. Double-click the installer to begin the installation process.  
   ![](https://support.loomanalytics.com/hs-fs/hubfs/image-png-Jul-23-2025-06-45-42-3740-PM.png?width=670&height=345&name=image-png-Jul-23-2025-06-45-42-3740-PM.png)
3. Drag the Loom Analytics Desktop - Hermit icon to the top of the Applications folder. Allow a few seconds to pass, and Loom Analytics Desktop - Hermit will be installed.  
   ![](https://support.loomanalytics.com/hs-fs/hubfs/image-png-Jul-23-2025-06-46-02-9959-PM.png?width=581&height=438&name=image-png-Jul-23-2025-06-46-02-9959-PM.png)
4. Following successful installation, you can access Loom Analytics Desktop - Hermit by either searching for it in the Spotlight or navigating to the Applications directory.  
   ![](https://support.loomanalytics.com/hs-fs/hubfs/image-png-Jul-23-2025-06-47-47-8729-PM.png?width=670&height=690&name=image-png-Jul-23-2025-06-47-47-8729-PM.png)
5. Open Loom Analytics Desktop - Hermit by double clicking on it and connect your Mac to the internet for the very first login. 
   
   **Loom Analytics Desktop - Hermit User Manual**  
   For detailed usage instructions and features, download the user manual here:  
   [Loom Analytics Desktop - Hermit (Mac) User Manual v2.0.0](https://support.loomanalytics.com/hubfs/Claudio%20Desktop%20(Mac)%20v2.0.0%20User%20Manual.pdf?hsLang=en)

Note: Since Loom Analytics Desktop - Hermit for Mac is currently in early development and undergoing Beta testing, you will receive an activation email from Loom Analytics each time you log in to the app. This does not impact the functionality or performance of the application in any way.

- [Loom Analytics Web](https://support.loomanalytics.com/loom-analytics-web?hsLang=en#main-content)

    - [Introduction](https://support.loomanalytics.com/loom-analytics-web?hsLang=en#introduction)
    - [Getting Started](https://support.loomanalytics.com/loom-analytics-web?hsLang=en#getting-started)
    - [Processing Transcripts](https://support.loomanalytics.com/loom-analytics-web?hsLang=en#processing-transcripts)
- [Loom Analytics Desktop](https://support.loomanalytics.com/loom-analytics-desktop?hsLang=en#main-content)

    - [Getting Started](https://support.loomanalytics.com/loom-analytics-desktop?hsLang=en#getting-started)
    - [Live Recording](https://support.loomanalytics.com/loom-analytics-desktop?hsLang=en#live-recording)
    - [Uploading Pre-Recorded Audio](https://support.loomanalytics.com/loom-analytics-desktop?hsLang=en#uploading-pre-recorded-audio)
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    - [Uninstalling Loom Analytics Desktop](https://support.loomanalytics.com/loom-analytics-desktop?hsLang=en#uninstalling-loom-analytics-desktop)
    - [Troubleshooting](https://support.loomanalytics.com/loom-analytics-desktop?hsLang=en#troubleshooting)
- [Loom Analytics Desktop - Hermit](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en#main-content)

    - [Introduction](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en#introduction)
    - [Getting Started](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en#getting-started)
    - [Editing Transcripts](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en#editing-transcripts)
    - [Loom Analytics Desktop - Hermit - App Expired](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en#loom-analytics-desktop-hermit-app-expired)
    - [How to Download & Install Loom Analytics Desktop - Hermit](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en#how-to-download-install-loom-analytics-desktop-hermit)
    - [How Do I Add Funds to Loom Analytics Desktop - Hermit?](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en#how-do-i-add-funds-to-loom-analytics-desktop-hermit)
    - [Limitations of Loom Analytics Desktop - Hermit](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en#limitations-of-loom-analytics-desktop-hermit)
    - [How Do I Get Loom Analytics Web Profiles on Loom Analytics Desktop - Hermit?](https://support.loomanalytics.com/loom-analytics-desktop-hermit?hsLang=en#how-do-i-get-loom-analytics-web-profiles-on-loom-analytics-desktop-hermit)
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    - [How Can I Export Only a Specific Channel From a Multichannel .dcr File?](https://support.loomanalytics.com/loom-analytics-web-processing-jobs?hsLang=en#how-can-i-export-only-a-specific-channel-from-a-multichannel-dcr-file)
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- [Loom Analytics Web: Profiles & Workflows](https://support.loomanalytics.com/loom-analytics-web-profiles-workflows?hsLang=en#main-content)

    - [Smart Formatting](https://support.loomanalytics.com/loom-analytics-web-profiles-workflows?hsLang=en#smart-formatting)
    - [Creating & Managing Your Profiles](https://support.loomanalytics.com/loom-analytics-web-profiles-workflows?hsLang=en#creating-managing-your-profiles)
    - [How Can I Create a Template for my Loom Analytics Web Profile?](https://support.loomanalytics.com/loom-analytics-web-profiles-workflows?hsLang=en#how-can-i-create-a-template-for-my-loom-analytics-web-profile)
- [Loom Analytics Web: Mac Users](https://support.loomanalytics.com/loom-analytics-web-mac-users?hsLang=en)
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    - [MS Word Basics: Searching & Viewing](https://support.loomanalytics.com/ms-word-support?hsLang=en#ms-word-basics-searching-viewing)
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    - [MS Word Basics: Saving & Proofing](https://support.loomanalytics.com/ms-word-support?hsLang=en#ms-word-basics-saving-proofing)
    - [MS Word Basics: Formatting](https://support.loomanalytics.com/ms-word-support?hsLang=en#ms-word-basics-formatting)
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- [A/V Support](https://support.loomanalytics.com/a-v-support?hsLang=en#main-content)

    - [Converting Video to Text](https://support.loomanalytics.com/a-v-support?hsLang=en#converting-video-to-text)
    - [Converting Audio to Text](https://support.loomanalytics.com/a-v-support?hsLang=en#converting-audio-to-text)
    - [Audio Transcription Playback Software: Liberty Player](https://support.loomanalytics.com/a-v-support?hsLang=en#audio-transcription-playback-software-liberty-player)
    - [Audio Transcription Playback Software: FTR (For The Record)](https://support.loomanalytics.com/a-v-support?hsLang=en#audio-transcription-playback-software-ftr-for-the-record)
    - [Audio Transcription Playback Software: VIQ Player](https://support.loomanalytics.com/a-v-support?hsLang=en#audio-transcription-playback-software-viq-player)
    - [Audio Transcription Playback Software: VLC Media Player](https://support.loomanalytics.com/a-v-support?hsLang=en#audio-transcription-playback-software-vlc-media-player)
    - [Audio Transcription Playback Software: Express Scribe](https://support.loomanalytics.com/a-v-support?hsLang=en#audio-transcription-playback-software-express-scribe)
- [Computer Configuration](https://support.loomanalytics.com/computer-configuration?hsLang=en#main-content)

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- [Illoominate Academy](https://support.loomanalytics.com/illoominate-academy?hsLang=en#main-content)

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- [Loom Analytics Developer Documentation](https://support.loomanalytics.com/loom-analytics-developer-documentation?hsLang=en#main-content)

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